Refund Policy

Last Updated: July 31, 2026

This Refund Policy applies to all payments made to Think Vastu through www.thinkvastu.com or any official payment link shared by us. Please read this Policy carefully before making any payment. By completing a payment, you confirm that you have read, understood, and agreed to this Policy.

1. All Sales Are Final

All payments made to Think Vastu for consultations, reports, or any other services are final, non-refundable, and non-transferable.

By making a payment, you expressly acknowledge and agree that:

1. No refunds — full or partial — will be issued under any circumstances, including but not limited to:

• Change of mind after booking;
• Dissatisfaction with the consultation, report, or recommendations;
• Disagreement with, or decision not to implement, the recommendations provided;
• Non-attendance of a scheduled consultation without prior intimation;
• Non-utilization of the Service after payment;
• Personal circumstances preventing you from availing the Service;

1. No cancellations of confirmed bookings are permitted;
2. No partial payments, instalments, or pay-later arrangements are accepted, and consequently no partial refunds arise;
3. Fees paid cannot be adjusted, credited, or transferred toward any other service, person, or property.

This Policy is clearly disclosed prior to purchase and forms an integral part of our Terms & Conditions.

2. Sole Exception: Failed or Duplicate Transactions

The only circumstances in which a refund shall be processed are verified payment-gateway errors, namely:

1. Failed Transaction: The amount is debited from your account, but no booking/order is created in our system; or
2. Duplicate Payment: You are charged more than once for the same booking due to a technical error.

In such cases, please write to us at jasmineah27@gmail.com within 7 (seven) days of the transaction, along with the transaction reference/ID and proof of debit. Upon verification with our payment gateway, the failed or excess amount will be refunded to the original payment method. Refund timelines depend on the payment gateway and your bank, and typically take 7–14 business days from approval.

3. Rescheduling

If you are unable to attend a scheduled consultation, you must inform us at least 24 hours in advance. Rescheduling requests are accommodated at Think Vastu’s sole discretion and subject to consultant availability. Rescheduling, where granted, is a courtesy and does not create any right to a refund. Failure to attend a scheduled consultation without prior intimation may result in the consultation being treated as availed.

4. Chargebacks

Initiating a chargeback or payment dispute with your bank or card issuer in violation of this Policy — after having received or been offered the Service — shall be treated as a breach of our Terms & Conditions. We reserve the right to contest such chargebacks with full documentation of your booking, acceptance of this Policy, and service delivery, and to refuse future service.

5. Contact

For any payment-related queries:

Think Vastu Email: jasmineah27@gmail.com | Phone: +91-9217141316 BLOCK-B, Saraswati Apartment, I.P. Extension, Patparganj, Delhi – 110092, India